How Wallet And Account Data Is Used
Our Privacy Policy covers details you provide when opening an account, confirming a phone number, signing in, contacting support or requesting a wallet status check. We may record account identifiers, device and browser signals, login times, payment references and messages needed to match a DANA, OVO,
-
1
GoPay, QRIS, bank transfer or virtual account request to the correct account. We use this data to process the requested account action, detect unusual access, answer your case and keep required records. We do not ask for unrelated personal details to open a policy request. Where
-
2
access or eligibility applies, it depends on local law. You can contact us through the account-help route to ask what data is held, request a correction or ask about deletion where applicable. Some records may remain when a legal, security or transaction duty requires retention.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.